PATIENT RIGHTS
RIGHT TO ADEQUATE HEALTH CARE
The right to adequate health care includes the right to:
- Not be denied coverage for health insurance due to pre-existing conditions
- Receive considerate and respectful care
- Receive treatment without discrimination based upon race, color, religion, gender, national origin, disability, or sexual orientation
- Know the names, positions, and functions of all people providing your care
- Get from a provider a reasonable response within a reasonable time following a request for care or information
- Request a change in doctor
- Submit a complaint or grievance without fear of retaliation
RIGHT TO INFORMATION
The right to information includes the right to:
- Receive a clear explanation about your condition in a way that you can understand and use
- Obtain information about your treatment options
- Get information about the costs of care
- Participate actively in the development of your treatment program
- Agree to receive care after being told about the benefits and side effects of treatment
- Refuse treatment after being told what effect this may have on your health
- Choose or decline to participate in experimental research
- Designate a health advocate who can receive diagnosis and treatment information and participate in the care decision-making, as appropriate
RIGHT TO PRIVACY & CONFIDENTIALITY
The right to privacy and confidentiality includes the right to:
- Have your medical and financial records treated with confidentiality
- Have access to your electronic health record at all times and receive and review a hard copy (by request) of your medical record
YOUR RESPONSIBILITIES AS A PATIENT
As an active partner in your care, you have the responsibility to:
- Follow the care program developed with your care team
- Advise your physician of any changes you have made in your care program
- Immediately inform your physician if you experience any change in your neurologic condition
- Keep your scheduled appointments
- Contact your physician ahead of time if you are unable to keep your appointment
- Inform your physician’s office of any changes in your insurance coverage, change of address, telephone number, or other contact information
Reviewed on 9/2019